Date of Last Revision: September 22, 2021
Information we may collect from you and how we use it
Personal Information that we automatically collect:
When you use our services, we automatically collect information about the device you use to access our services and your usage of our services. The information we collect may include (where available) the type and model of the device you use, the device's unique device identifier (IMEI, advertising ID, MAC address and so on), operating system, language options and mobile network information to allow you to use our services. We use this information to administer our services and for our internal operations including troubleshooting, data analysis, testing, research, statistical and survey purposes, to improve our services.
Please note that our services require access to your device storage application in order to store the completed videos, but we do not take any information, videos, photos or other content from your device video storage application. To fully experience our services, please also note that you should enable us to access to permissions in your phone such as record, camera, microphone, location and etc. You can also disable such access permission in settings of your phone if you do not think it necessary.
Details of Correspondence:
If you contact us by email, we may keep a record of that correspondence in our system. To troubleshoot your problem, we may need your mobile model name, OS version and our app version number. We will not retain a record of that correspondence for no longer than is reasonably necessary.
Information about Your Account on Third Party Services:
You can link your Account to certain Third Party Services. In order to do so, you may provide us with your username or other user ID for a Third Party Services, and you may then be required to log into that Service. After you complete this login process, we will receive a token that allows us to access your account on that Third Party Services so that we can, for example, post your content to that Third Party Services when you ask us to. We do not receive or store your passwords for your Third Party Services accounts. Additionally, you may link your Facebook, Twitter, etc account to MeetU, which allows us to obtain information from those accounts (such as your friends or contacts). The information we get from those services often depends on your settings or their privacy policies, so be sure to check what those are.
Information Obtained from Third Party Services:
In some cases, we partner with Third Party Services that may provide information about you. Such information could include, for example, your gender, if you have disclosed that information to that Third Party Services and made it available for MeetU to access. To the extent we obtain such information, we may use it to develop new Services or to improve or enhance the Services.
When you connect other Third Party Services to your MeetU account, those Third Party Services might share information about you with us. What gets shown to us is determined by their privacy policies.
When you use our services, certain information may be stored locally on your mobile device using 'cookies' or similar technologies such as objects stored in our service's local storage on the device that you are using. A cookie is a small text file or data file used to store limited information about the user of the device and is stored on your device. It helps us to identify how our users use our services and so that we can continuously evolve and improve it. We use information collected from cookies to improve users' experience and the overall quality of our services.
How we Share Information
We may share information about you in the following ways:
Information Shared with the Public Through the Services:
As noted in “User Content” and “Native Actions,” above, by default, content published through the Services and many actions you take on the Services are shared with the public. Because this kind of information can be seen by anyone and may be indexed by search engines, you should be careful about what you choose to disclose publicly and make sure it’s information you want to share with everyone.
The content you create on MeetU is, by default, public. This means that anyone can see it, and that search engines can index it.
User Consent or Direction:
We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your account.
Information You Share with Third Party Services:
Information Shared with Our Agents in Order to Operate and Improve the Services:
In some cases, we share information that we store (such as IP Addresses) with third parties, such as service providers, consultants, and other agents (collectively "Agents"), for the purposes of operating, enhancing, and improving the Services, and developing new products and services. For example, we may share information with service providers in order to fight spam, and third-party consultants may have access to information in the process of improving our processes and technology. Agents with whom we share such information for these reasons are generally bound by confidentiality obligations and, unless we tell you differently, our Agents do not have any right to use information we share with them beyond the scope and duration of what is necessary to assist us.
Information Disclosed Pursuant to Business Transfers:
In some cases, we may choose to buy or sell business assets. In these transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, were acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this policy.
Information Disclosed for Our Protection and the Protection of Others:
Information We Share with Your Consent or at Your Request:
If you ask us to release information that we have about your Account, we will do so if reasonable and not unduly burdensome.
To Service Providers Performing Services on Our Behalf:
We may contract with third party companies to perform services on our behalf, including but not limited to marketing assistance, e-mail delivery, hosting services, customer service, and data analysis. We require any third party service providers to maintain the confidentiality of the information disclosed to them and are not permitted to use your Personal Information for any purpose other than to provide services to MeetU.
Information Shared with Other Third Parties:
We may share or disclose non-private information, Aggregate Information, or other non-personally identifying information with people and entities that we do business with.
The Security of Your Information
Your Account Information is protected by a password for your privacy and security. We may enable additional security features in the future, like multi-factor authentication. You need to prevent unauthorized access to your Account and information by creating a unique, secure, and protected password and limiting access to your computer and browser by signing off after you have finished accessing your Account on the Services.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
We seek to protect your information (including your Account Information) to ensure that it is kept private; However, as effective as our security measures are, no security system is impenetrable. We can't guarantee the security of any information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.
What Information You Can Access
If you are a registered user, you can access most information associated with your Account by logging into the Services and checking your Account Settings page. Registered and unregistered users can access and delete cookies through their web browser settings.
Our policy towards children
This Website is not intended for children under the age of 18 and we do not knowingly collect any Personal Information from such children. Children under the age of 18 should not use our Website or our Services at any time. In the event that we learn that we have inadvertently gathered Personal Information from children under the age of 18, we will use reasonable efforts to erase such information from our records.
How to Delete Your Account and Data
If you want to delete your Account and Data, you can do so by emailing us at firstname.lastname@example.org and providing proof of authority over the Account. What constitutes "proof of authority" will vary depending on the circumstances, but generally will require sufficient identifying information so that we can be confident you are the Account owner.
We keep your personal information only as long as we need it for the legal basis relied upon and as permitted by applicable law.
You may permanently delete your Account and Data at any time.
When your Account is deactivated, we take reasonable efforts to make sure it is no longer viewable on the App. For up to 28 days, it is still possible to restore your Account if it was accidentally or wrongfully deactivated. After 28 days, we begin the process of deleting your personal information from our systems, unless:
- we must keep it to comply with applicable law (for instance, if you make purchases within the App, some personal data may need to be kept for accounting purposes);
- we must keep it to evidence our compliance with applicable law;
- there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
- the information must be kept for our legitimate business interests, such as fraud prevention and enhancing Users’ safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behaviour or security incidents from opening a new account.
Where MeetU uses machine learning, for example, to help us detect and prevent fraudulent card transactions, and to detect and prevent spam communications on the App (as explained above), we may need to keep personal information for a longer period than the retention periods explained above, to enable the machine learning to work properly. Where this is the case, we always seek to minimise the amount of personal information that is used and we ensure that it is ring-fenced and kept securely from other User personal information. We regularly review the period for which personal information is required for machine learning purposes and delete any identifiable information when it is no longer required.
To prevent abuse and/or misuse of MeetU by a User following termination or deletion of a profile/Account we shall retain such information as we deem in our sole discretion may be necessary to ensure that User does not open a new Account and profile in breach of our Terms and Conditions of Use and to ensure compliance with all laws and regulations.
Warning: Even after you remove information from your profile or delete your Account, copies of that information may still be viewable and/or accessed to the extent such information has been previously shared with others, or copied or stored by others. We cannot control this, nor do we accept any liability for this. If you have given third party applications or websites access to your personal information, they may retain such information to the extent permitted under their terms of service or privacy policies.
Where to Direct Questions or Concerns